Terms of Service of Chatbot AI App
Effectiveness date: June 10, 2026
By using this App you acknowledge that you have read, understood and agreed to these Terms of Service.
General
The present Terms of Service establish the terms and conditions for the download and use of AI! application (hereinafter, “the/our App”), which is owned and provided by INISATRE S.L., a private company with TAX ID number B04963781, and its registered office at Carrer Gran de Sant Andreu, 403, tienda, 08030 Barcelona, Spain (hereinafter, “the/our Company”), “we”, “us”, “our”). The App is not affiliated with any other platforms or third parties.
The download and/or use of the App attributes the status of User (hereinafter “the User”, “you”, “your”) and implies full acceptance of the present Terms of Service, as you agree to comply with these Terms of Service. Therefore, if you do not agree with these Terms of Service, please do not carry out any of the aforementioned actions.
The Company reserves the right to update, without prior notice, these Terms of Service, in accordance with new legislative and/or jurisprudential requirements and/or business needs or interests, at any time and without prior notice to the User. The User shall be automatically bound to the new Terms of Services at the time they are published on the App. Therefore, we recommend the User review them periodically.
The Company reserves the right, at its sole discretion, to block or suspend at any time and without notice, the access of a User to the App in the event of a breach of these Terms of Service.
The nullity, in whole or in part, of any provision of these Terms of Service by any court decision shall not affect the validity of the remaining provisions.
For any doubt or question related to these Terms of Service, please contact us by email: info@getaichat.app.
Services and License to Use
Chat AI Ultra is an advanced all-in-one AI chatbot and productivity suite that integrates multiple state-of-the-art large language models (LLMs) and multimodal AI technologies to deliver intelligent, creative, and conversational user experiences. The application enables users who meet the conditions described in these Terms of Service to generate, edit, and manage text, images, audio, and documents through natural language interactions. It combines AI writing, visual generation, coding, math-solving, and personal assistance into a single unified interface (the “Services”). The following features, among others, are part of the Services:
AI Writing and Communication Tools;
Text-to-Image and Visual Creativity;
Image Recognition and OCR;
Text-to-Speech (TTS) and Voice-to-Text (STT);
Productivity & Task Management
Visual Design
The App utilizes Open AI technology under license. By using our App we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the App. This license is subject to the terms and conditions outlined in these Terms of Service.
The User is informed, understands and agrees that:
The responses provided may not always be accurate or reliable. The User uses the App at their own risk and is responsible for evaluating the accuracy and usefulness of the information provided by the App;
Our technology uses User input to generate responses so we do not recommend entering confidential or personal information of the User or third parties;
The chat messages, images and other inputs of the User are stored in the User’s device (the App does not store any content), and can be seen by the User while using the App. Therefore, the Company will not be held responsible for (including but not limited to): (i) the content of the messages, images or other inputs sent by the User, (ii) the inappropriate storage in the User’s device of information, messages, images and/or its storage without authorization for collection, processing and communication; (iii) the loss or theft of the User's device; (iv) security incidents the User may suffer; (v) not being able to see the messages, images or other inputs sent by the User while using the App, and in such an event to resend such information to the User.
Please refer to the Limitation of Liability section of these Terms of Service for further information regarding the Company’s responsibilities.
Please be aware: the Company reserves the right to update features and/or functionalities of the App at any time. Please refer to the Availability, Continuity, and Updates section of these Terms of Service.
Use of the App and User’s responsibilities
The App is available for the following operating systems and devices: iPhone, iPad, and other iOS devices, as well as Android devices.
The User must be of legal age and have legal capacity to use the App according to your residence/birth laws, as applicable. If you are a minor you must obtain consent from a parent or legal guardian before using the App.
The User is responsible for the use of the App and the content generated by the User through it, the information entered in the App and the use of the responses generated by the App.
To enjoy the App’s Services:
The User must ensure to have an Internet connection, as the AI services for text creation work online.
The User does not have to complete any registration form.
The User must subscribe to one of the subscription plans that are offered to be able to use all the App’s features without any limits. If the User exceeds the number of security requests, you will still have access to all functionalities. If the User exceeds the number of security requests, we will downgrade from GPT3.5 to GPT4, therefore, we keep the right to downgrade the version used for AI requests. The User will retrieve the total number of requests again when the next billing cycle starts.
Free users would be able to use some basic features of the App with a quota limitation for text requests.
Please refer to the “Subscription Plans, price and Payment section” of these Terms of Service to learn about our rates and payment methods.
Availability, continuity and updates
We put our best efforts into making sure that the App works as best as possible and that it is available to the User at all times. However, we cannot guarantee that the use of the App will not be interrupted by maintenance, delays, errors, or omissions due to external reasons beyond our reasonable control.
We do not guarantee that the App will be available worldwide. We may limit the availability of the App and/or of specific features or functionalities to Users from certain geographic locations at any time. Access to the App from an unauthorized location is entirely at the User’s own risk and responsibility.
We may add, modify or eliminate features and/or functionalities at any time. In any case, the User will be notified about the changes through the same App.
If a new version of the App is launched, we may ask the User to update the App. Failure to download the new versions of the App may have an impact on the functionality and performance of the App’s Services, as you might not have access to the latest features, improvements and bug fixes and you might experience issues or limitations with the App’s service. For this reason, it is highly recommended to regularly check for and install any available updates to ensure a seamless and optimal experience with the App. By downloading and using the new version of the App, the User clearly states they have read, understood, and accepted the updated Terms of Service.
Code of conduct
The User agrees to use the App lawfully and ethically, in accordance with applicable laws and the appropriate practises, including, but not limited to, the provisions set forth below:
Any unauthorized use of the App is expressly prohibited.
Not to impersonate another individual. The User can only include personal data corresponding to their own identity that are adequate, pertinent, updated, exact and true.
Not to use the App or any information within it for illegal, deceptive, fraudulent, offensive, obscene, defamatory, privacy-invasive, or copyright-infringing activities or purposes, violate any laws in your jurisdiction, the User will comply with all the applicable laws, rules and regulations;
Not to use it to defame, harass, threaten or harm third parties;
Not to take any action that interferes or prevents the proper functioning and/or that may affect the availability, security and/or integrity of the App;
Not to interfere or disrupt networks connected to the App services, including but not limited to inserting and/or executing expressions, commands or codes that, directly or indirectly, interfere, manipulate and/or damage any element of the App, especially its source code. Likewise, the User agrees to not reverse engineer the software to discover the App’s source code and/or to scrape or extract technical data from our App;
Not to transfer the license granted to download, access and use the App and/or any of the User’s rights or obligations under these Terms of Service without the express written consent of the Company.
Not to breach the Company’s intellectual property rights, including but not limited to, using, modifying, creating derivative works of, transferring (by sale, resale, license, sublicense, download or otherwise), reproducing, distributing, displaying or disclosing any of the contents of the App, without prior written authorisation from the Company.
Remarks:
The Company makes no guarantee regarding the User's behaviour and will not be held responsible in this regard. The User is individually and solely responsible for their actions, before the Company and third parties, for damages caused by inappropriate behaviour.
The Company reserves the right to block or eliminate the User's access to the App for the aforementioned actions, as well as any other that is contrary to good faith that harms the rights of third parties, or that infringes the laws and regulations applicable to the App and/or the Company.
Moreover, the Company, in its sole discretion, may eliminate access to the App for a User at any time without stating the reasons behind its decision.
Subscription plans, price and payment
So that the User can appreciate the value of our Application, we offer Users:
An onboarding process explaining the most relevant features of our App. The User may explore them with a limited quota of queries to the App. The App will inform the User about the conditions of free use.
To get full access to the App, the User must purchase a subscription. The App will display several subscription options from weekly to yearly subscriptions to cater to the diverse needs and preferences of the User.
Remarks:
By subscribing to a plan, the User acknowledges and accepts the price and receipt of an automatic and recurring billing charge based on the chosen option.
The Company reserves the right to update the types, conditions and price of the subscription plans offered, at any time, depending on its business objectives, strategy and needs, without prior notice to Users. Changes will be effective when published on the App.
The subscription plans will be charged to the debit/credit card associated with the Apple or Google user account. The User can see the invoices in the Account section.
If the User detects an error in the charges for the costs of the App’s Service, you must directly contact Apple or Google, as applicable.
If recurring billing cannot be processed correctly, the Company reserves the right to either interrupt and/or block the User’s access to the App without previous notice. Therefore, the User shall ensure that its payment method is active and/or it has sufficient funds for charging the subscription price.
As well as making payment through the corresponding App Store, the User has the possibility of purchasing the desired subscription plan through our website. If the User chooses to make payment through the website, once payment has been processed, the User will be provided with a link which will allow the User to download the App on the corresponding App Store and access the functionalities offered within the purchased subscription plan.
Remark: Purchasing the subscription plan through our official website provides access to the exact same version of the App available on the official marketplace. The functionality, features, and user experience are identical, regardless of the purchase channel.
For purchases through the website, the Customer may use different methods of payment. The payment methods accepted are indicated on our website and/or the payment page.
Do not attempt to make a payment in any way other than those specified on our website. If you do, we will not be liable for loss of payment or any other damages that may arise from this action.
By confirming the payment of the costs, you acknowledge and confirm that:
The debit/credit card used for the payment is yours or you are the legitimate holder. Therefore, the Company will not assume any responsibility in case you are not the holder or legitimate holder of the card, since this circumstance is beyond our reasonable control. However, if necessary, the Company will provide appropriate cooperation to the Customer and/or law enforcement and/or judicial authorities, for the detection and/or investigation of fraudulent operation(s) linked to the debit or credit card used to make payment of the Services.
Please be informed that:
As long as the User wishes to continue accessing our services, they must keep their payment information up to date. Otherwise, we reserve the right to cancel the User’s chosen plan and private account without prior notice, ceasing the services immediately. If your card has been blocked/declined/expired, we will be unable to process your payment and, therefore, our services will not be rendered. For any financial problems you might be experiencing, please contact your bank.
Credit cards may be subjected to checks and authorizations by the issuing bank. If said entity does not authorize the intended payment, the selected subscription plan will not be provided. We will not assume any type of responsibility for lack of provision and/or delays in the provision of the subscription plan selected due to delays in approving the planned charge and/or denial of the transaction.
Furthermore, in the event that the Customer detects an undue or unacknowledged charge in connection with our Services on the card used to contract them, please contact our Customer Service Department as soon as possible by writing to them at contact@getaichat.app to ensure that we can correctly assist you, as well as take the corresponding steps that the Company deems appropriate.
Remarks:
By subscribing to a plan, the User acknowledges and accepts the price and receipt of an automatic and recurring billing charge based on the chosen option.
The Company reserves the right to update the types, conditions and price of the subscription plans offered, at any time, depending on its business objectives, strategy and needs, without prior notice to Users. Changes will be effective when published on the App or website.
The subscription plan costs may vary depending on the country/state selected. The subscription plan costs will be charged to the debit/credit card designated by the User for such purposes. The User can see the invoices by contacting our Customer Service.
The subscription plan will be automatically renewed at the end of the recurring billing period if the User does not cancel it (to avoid the charges, the User must cancel at least 24 hours before the end date of the current service period). The renewal will be for the same fixed-term period. Bear in mind that directly removing the App from your device does not imply the deactivation of the subscription plan.
If the User has requests in regards to the charges made and the purchase has been done through the App Store / Google Play, the User must directly contact Apple or Google, as applicable. If the purchase has been done directly through this website, the User can contact us through email contact@getaichat.app. For further information, please refer to the Customer Service section.
If recurring billing cannot be processed correctly, the Company reserves the right to either interrupt and/or block the User’s access to the App without previous notice. Therefore, the User shall ensure that its payment method is active and/or it has sufficient funds for charging the subscription price.
Merchant of Record
Please be informed that the payments made through the present website as well as other applicable recurring payments can be managed by the following Merchant of Record:
TECHRISE SOLUTIONS LLC, a private company holding TAX ID number 33-1734994, and its registered office at 1603 Capitol ave suite 413 C1686 Cheyenne WY 82001
The Merchant of Record may make and manage the collection of the total costs of the subscription plan chosen by the Customer and, when appropriate, will approve and issue refunds expressly requested by the Customers with the support of their payment service providers. For further information, please see the “Refund Policy” section.
Likewise, the Company applies all measures to ensure the reliability and security of communications and interactions between Customers and Users and this website.
Furthermore, the Company will issue an invoice for the charges made, when requested by the Customer. The Customer expressly authorizes the Company to send the invoice in electronic format, although it is possible to indicate to our Customer Service if you wish to receive a paper invoice. Moreover, the Customer can contact our Merchant of Record to request and obtain an invoice.
Please be informed that the Company reserves the right to collaborate with other third parties to collect the costs of the subscription plan.
Cancellation and Refund Policy
How to Cancel
To avoid automatic renewal charges, Customers must cancel their subscription plan before the end of the current billing cycle. The billing cycle starts from the date on which the Customer receives the payment confirmation email from the Company or the applicable Merchant of Record.
Please note that removing the App from your device does not cancel your subscription.
The Customer may cancel their subscription plan through the following channels:
By accessing their profile in the App Store or Google Play, or by contacting the relevant store’s Customer Service, if the purchase was made through the App Store or Google Play.
By contacting our Customer Service Department through the contact channels indicated at the end of these Terms of Service, if the purchase was made through our website. In this regard, please be informed that our Customer Service department may require you to provide certain information in order to verify your identity as our Customer.
The cancellation of the contracted subscription plan:
Bear in mind that directly removing the App from your device does not imply the deactivation of the subscription plan.
Implies the application of the Refund Policy.
Entails the blocking of the Customer’s file in our information systems to prevent new charges in accordance with the payment conditions of the subscription plan hired.
It will not mean the deactivation of the personal account/private profile on the App.
Refund Policy
Refund conditions depend on the channel through which the purchase was made:
For purchases through this website the refund policy offered by the Company is:
With regards to subscription plans, the last “membership fee” charged (meaning those charged the month the Customer requests the cancellation of the contracted subscription plan) will only be refunded upon the express request of the Customer. “Membership fees” already charged prior to the date of the cancellation request will not be refunded.
Remark: The Company reserves the right to refuse refund requests in the event that it is detected that the Customer has taken undue advantage of our subscription plan and services. For purchases through the website, please contact our Customer Service team via contact@getaichat.app.
For purchases through the App (Aoo Store/ Google Play):
Refund requests will be exclusively handled by Apple or Google, as applicable, as they are the only ones in charge to approve or deny them in accordance with their own rules and regulations. In the event that Apple or Google does not approve the refund request, no refund will be made by our Company. Moreover, Apple or Google will establish the period in which the User will receive, if approved, the refund according to their own policies, so that the Company cannot assume any responsibility in this regard. In the same sense, no refund will be made by our Company for discontinuation of the use of the Service to which the User had subscribed.
For further information regarding a refund request to Apple check the following link:
https://support.apple.com/en-us/HT204084.
For further information regarding a refund request to Google check the following link:
https://support.google.com/googleplay/answer/2479637?hl=en
If Apple/Google does not approve the refund request made by the User, you acknowledge that the Services offered by our Company are final and non-refundable. Therefore, our Company will not make any refunds when:
the User unsubscribes;
access to the App is interrupted and/or blocked if the User does not comply with these Terms of Service.
Technical Means for Correcting Errors
If users and/or customers detect an error, or if their personal data or any information provided by them is not exact, correct, or complete, they must amend it as follows:
If the purchase was made through our website: They must contact our Customer Service Department at the following email address: contact@getaichat.app.
If the purchase was made through the App Store / Google Play: They must directly contact Apple or Google, as applicable.
Likewise, if customers detect an error in the charges made on their bank statement for the costs of the Services:
If the purchase was made through the App Store / Google Play, they must directly contact Apple or Google, as applicable.
If the purchase was made through our website, they must contact our Customer Service Department at: contact@getaichat.app.
Intellectual Property Rights
We are the owners or the licensees of all intellectual property rights in our Service and all the elements contained within this App, including but not limited to, all source code, databases, functionality, software, app designs, audio, video, texts, articles, descriptions, images, photographs and graphics, logos, sounds, videos (the “Content”), trademarks, service marks, brands, logos, interactive features or any other element, its structure and design, the selection and presentation of the content and elements included therein, and the software necessary for its operation, access and utilization are the property of the Company and/or the partners of the Company with whom we have submitted the corresponding licenses. This is made explicit via the copyright notice in the App.
The download and use of the App does not, under any circumstance, transfer to the User any Company’s intellectual property rights from the App. The User is only granted access with a worldwide, limited, non-exclusive, non-assignable, non-sublicensable, revocable license to access the Services and download and use the App solely for your personal, non-commercial use or internal business purpose. However, such a license does not give the User the right to the following activities (the “Prohibited Activities”):
Copy, reproduce, aggregate, republish, upload, post, distribute, publicly communicate or display, encode, translate, transmit, distribute, sell, license, transform or, in general, make use or exploit any of the protected elements of this App for commercial purposes or not, without the Company’s prior written consent. Any of the aforementioned actions are expressly and totally forbidden and will cause the termination of the license granted to the User.
Use of the features and functionalities offered by the App for purposes other than those outlined in these Terms of Service.
Insert and/or execute expressions, commands or codes that, directly or indirectly, interfere, manipulate and/or damage any element of this App, especially its source code.
Transmit any material that may infringe the intellectual property rights of third parties.
Send unsolicited information and/or advertisements through the App.
Notes:
The Company reserves all intellectual property rights that are not expressly indicated in these Terms of Service under current applicable laws and regulations.
The Company reserves the right to take all legal actions at our disposal if our intellectual property rights are infringed, including compensation for direct and indirect damages.
Limitation of Liability
The User acknowledges that the App utilizes AI licenses from multiple providers to provide its Services. The User acknowledges and agrees that the use of the App and any outcomes or results obtained are solely the User’s responsibility.
To the maximum extent permitted by the applicable law, the Company shall not be liable for any direct or indirect, incidental, special, or consequential damages arising from the use or inability to use the App. The App and the Services are provided on an “as is'' basis without any warranties, either expressly or implied in connection with the Services and your use thereof, including but not limited to, guarantees of fitness for a particular purpose; no warranties or representations about the accuracy or completeness of the Service’s content or the content of any websites or applications linked to the Services and we will assume no liability or responsibility for any errors, mistakes, or inaccuracies of content and materials. Consequently, the download and/or use of the App is at the User’s own risk and responsibility.
The Company shall not assume any liability for the cases described below (by way of example but not limited to):
a) Modifications and interruptions
The Company reserves the right to change, modify or remove the contents of the App at any time for any reason at its sole discretion, without prior notice. The Company also reserves the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Services.
The Company makes its best efforts to ensure the availability and safe usage of the App. However, the download and use of the App may be promptly interrupted by maintenance tasks and/or the upload of updates of its features and/or functionalities. Also, we cannot guarantee that the App will be maintained without interruptions, delays, errors or omissions for reasons beyond our control, as well as for possible damages that may be caused by third parties through illegitimate intrusion beyond our control.
Neither the Company nor its partners, suppliers, employees or representatives will consequently be liable for any error or omission on the App and/or any damage resulting from your access to and use of the Services, including any unauthorized access to or use of our secure servers or any errors in any content and materials as a result of the use of any content posted if the content and information provided by the App is used by a User or a third party for unlawful purposes and/or to cause damage to third parties or the Company’s reputation, rights or legitimate interests.
b) Use of the License by the User
The Company will not assume any responsibility when/if/for (by way of example but not limited to):
The information and/or data entered by the User to enable the AI to create what the User requests.
The accuracy, reliability or continuous availability of the App. The Users use the App at their own risk and are responsible for evaluating the accuracy and usefulness of the information provided by the App.
The User has caused damage, direct and/or indirect, to third parties by using the personal data of another person, or their own personal data when they are false, erroneous, outdated, inadequate or irrelevant.
The correct functioning of the App at the time of usage for circumstances beyond the Company’s control.
The misuse or malfunction of the User’s devices used to access the App, as it is the User’s responsibility to ensure the proper functioning and security of their devices.
The User breaches their commitments and/or any other provision set out in these Terms of Service.
Withdrawal right
Once you have downloaded and used the App and, in any case, when you subscribe to a plan, you are explicitly acknowledging and accepting that the content and Services offered will be accessible and consumed immediately. As a consequence, the right of withdrawal typically granted to Users or Consumers does not apply in this case, and for this reason you will not be able to exercise your right to cancel the subscription or request a refund.
Data Protection
We care about your privacy and security, and we want to ensure that you understand and agree to our Privacy Policy.
By using this App, you acknowledge and consent to the collection and processing of your personal data to provide the Services offered according to the content of this Terms of Service. The Company has implemented appropriate technical and organizational measures to guarantee the confidentiality and security of the User’s personal data. There is a risk of interception or unauthorized access to data transmitted through the App. Therefore we advise you to exercise caution and discretion when sharing sensitive or confidential information.
Term and Termination
These legal terms shall remain in full force and effect while you use the App Services. The Company reserves the right to, in its sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses), to any person without stating reasons.
Applicable law and jurisdiction These Terms of Service shall be governed and construed in accordance with the laws of Spain. Any dispute arising out of these Terms of Service shall be subject to the exclusive jurisdiction of the competent courts of Barcelona, Spain.
The non-exercise by the Company of any right provided or derived from these Terms of Service shall not be construed under any circumstances as a waiver of those rights. The Company shall only waive its rights expressly and in writing, or by the statute of limitations, in accordance with the currently applicable law.